NAEO Preferred Vendor

Looking for a great way to recognize and appreciate your agents for a job well done? Sign up today for the NAEO Superior Agent Service Award

The NAEO Superior Agent Service Award program is a "mystery caller" program that offers NAEO members the opportunity to have their call center agents evaluated by an independent panel of judges, over a 6-month period running from July through January. The mystery callers will conduct a test call based on the client profile information members provide when registering to participate in the program.

At the completion of the program, two independent judges will listen to the call recordings and assess a score based on a pre-determined point scoring process. Only companies who achieve an overall score of 80 percent or higher will receive the Superior Agent Service Award, presented at the NAEO Annual Conference.

Discover the most advanced technology in the teleservices industry. Learn to maximize your Amtelco equipment for optimum efficiency and increased revenue potential. Imagine your business or hospital ready to meet the challenges of communications in the 21st century.

Design your call center to exceed the demands of today's customers and patients. Interact with innovative owners, managers and I.T. professionals and discover hidden opportunities. Join NAEO Today!


NAEO Errors and Omissions Program - Learn more here.
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2017 NAEO IS Summer Series - Save the Date - August 14—17. More details here.

Operator Training


Trial membership includes access to the members only sections of the website, the Operator Training program, and more!

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Thank You Preferred Vendors

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