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Benefits associated with your membership, some of which more than offset the cost of NAEO dues for many members:
This program teaches technicians or managers how to assist with maintaining their Amtelco equipment. After completing the course, a passing grade on the Internet-based test qualifies you to a 10 percent discount (up to $1,000 USD) on your service contract with Amtelco. This applies to new tests/results. Depending on the size of your business, this Amtelco discount literally pays for your NAEO membership! Learn more here.
Our members use this benefit daily to gain guidance and support from peer members who have knowledge and experience. They ask and get answers to questions on how to strengthen and grow their businesses with topic about account set ups, technical advice and assistance, customer service challenges, how to use their Amtelco equipment to its full capacity and efficiency and much, much more.
Professional Development Program
Our Professional Development Program includes our new and improved educational benefits. In addition, our Professional Development Committee is continuously working on additional growth and learning opportunities for our members.
Our Mentor program is available for new or existing members. The program is to help you transition into your new system, learn more about what your system can do for you and help your staff grow in their knowledge and experience.
Whether you are a small business, a large corporation or a hospital; if your business is healthcare focused, commercial focused or a blend of both, our conferences are information packed with topics that are unique to our business and our Amtelco equipment. The topics are designed to help you build a strong successful call center and strong employees. Topics include sessions led by industry experts through solo presentations and panels focusing on Operations, Sales, Marketing, Programming, System Usage and Maintenance, Finance and Staffing. Specific healthcare focused breakout sessions where management and staff from hospitals and healthcare focused call centers gather to share ideas and learn about new medical applications.
Newslinks is the association’s newsletter and member bulletin to keep you up to date on what is happening in our industry, as well as provides you with helpful tips from industry experts. Monthly you will get practical industry and equipment specific information to use in all areas of operations and management. Keep up to date on industry issues and NAEO happenings through this publication!
Past issues are available to members and are always a good reference for tips, tricks, and educational articles.
NAEO has formed an alliance with U.S. Risk Brokers, Inc., a company with expertise in the telecommunications industry, in order to save your business money on insurance costs. The NAEO Program is designed to provide coverage for lawsuits as a result of unintentional errors in telecommunication response services, including defense costs, through national, top-rated insurance companies.
HUG’s primary objective is to give member companies who have a strong healthcare focus, as well as our hospital members, a venue to network with other member companies of the same focus. The member group share experiences and ideas to improve their understanding and use of their Amtelco products as well as other features and needs of their businesses.