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This web-based program, available at no cost to members in good standing, enables new Infinity call center operators to self train using NAEO's Operator Training program. As an added bonus, you as the Administrator can test and track the trainee's progress through the course.
Administrators are also able to customize the training program to meet each site's unique training requirements. NAEO's Learning Management System or LMS gives administrators the ability to easily insert your own training materials and tests.
To begin using this program (must be a member), click here to read more about setting up and starting the training program.