NAEO upcoming events

HUG Virtual Training Series (10/20/2026)

Tue, 20 Oct 2026 14:00:00 GMT

HUG Virtual Training Series

October 20-22nd, 2026 9AM Central to 3PM central each day

Are you looking to enhance your hospital's efficiency, streamline operations, and optimize patient care?

Join us for a three-day virtual training course designed to help medical professionals and managers enhance their programming skills to improve and streamline operations within your organization. This course will guide you through practical steps to optimize your workflows. Whether you're new to these tools or looking to expand your knowledge, this training will provide exceptional professional growth and be a valuable resource to your organization.

SPEAKER - Marie McGuire

AnswerTel of Athens Inc.

Marie McGuire has been a dedicated member of AnswerTel for 39 years and has worked extensively with Amtelco products since 2005. She has been an active contributor to the Professional Development Committee (PDC) for many years and served two terms on the NAEO Board of Directors. During her tenure, Marie played a key role on the Conference Committee, serving as both Co-Chair and Chair over several years. Her passion for education is reflected in her contributions to the PDC, Learning Management System (LMS) content and her presentations during the Summer Series Workshops.
Cost

HUG Member: Included in membership
NAEO Members (Non-HUG): $849
Non-Member: $999

Policies

All HUG Training Series registrations are nonrefundable.

Curtin Scholarship Application (10/31/2026)

Sat, 31 Oct 2026 04:00:00 GMT

William & Eleanor Curtin Scholarship Fund

The Curtin Scholarship is a nonprofit educational scholarship sponsored by the National Amtelco Equipment Owners (NAEO). The fund recognizes the immense contributions the Curtins have made to the messaging industry, and their lifelong mission to educate and inspire their valued customers. Mr. and Mrs. Curtin, the founders of Amtelco, consistently provided the products, the vision, and the techniques to greatly advance our industry.

As entrepreneurs, they were present at the beginning of the Telecommunications revolution, arguably one of the most significant events of the second half of the 20th Century. NAEO offers this scholarship to individuals who demonstrate similar entrepreneurial traits. The applicant should be a motivated, curious individual who has chosen Telecommunications as a career.

The recipient will receive:

A $500.00 cash award to be used to attend a conference or educational course or for the development of an innovative approach to call center management in his or her office. (Examples: Call Center Seminar, College Management Course or software purchase to develop a quality assurance program).

In exchange the recipient will:

Write an article for Newslinks within a year of the receipt of the award detailing his or her experience and discoveries
Winners are also encouraged to share their results with the NAEO membership through webinars, the NAEO website and participation in the annual conference
Join and be an active member of an NAEO committee

Criteria:

Applicant is an owner of or has been employed by a NAEO Member Company and in a senior management or higher level employment position.
Applicant desires to educate him/herself by taking a class or attending a seminar or workshop which will serve to enhance their skills in the call center.
Applicant agrees to share knowledge gained with others in the call center upon their return.
Applicant understands the funds are to be used for the cost to attend, including tuition/ registration fees, books and reasonable travel expenses if any.
(Should you have any questions regarding this criterion please contact the NAEO Executive Director)
Applicant will be encouraged to write up a synopsis of their experience in order to allow the Newslinks editor to craft an article about their experience.

Christina Collins Scholarship (10/31/2026)

Sat, 31 Oct 2026 04:00:00 GMT

Christina Collins Educational Scholarship Fund

The Christina Collins Educational Scholarship Fund was established in loving memory of Christina Collins by the Board of Directors of the National Amtelco Equipment Owners. Christina owned and operated a telemessaging bureau prior to joining Amtelco as a TAS consultant. She assisted several EVE owners with the schematics and design of their offices. Her commitment to this industry was demonstrated by freely sharing her expertise. Christina was a highly respected individual with great integrity and a strong sense of loyalty to the NAEO membership. As she was also a great advocate of education, the NAEO Board has established this annual scholarship award in her honor.

The scholarship will be bestowed on a worthy employee from a NAEO member’s office for the sole purpose of attending the annual NAEO conference or any other seminar or training sponsored by NAEO (registration fee, up to three nights lodging and up to $20 per diem for meals) within 18 months from the date awarded.

This scholarship is available to all, regardless of financial need.

In addition to filling out the application below, you must have your employer fill out the appropriate fields on the following form and fax it to 800-809-6374. Without this additional form submission, your application will be disqualified.

Michael Goumas Scholarship Application (10/31/2026)

Sat, 31 Oct 2026 04:00:00 GMT

Michael Goumas Scholarship Fund

The Michael Goumas Scholarship represents the spirit of creativity, continual learning and sharing.

Michael was never satisfied with his knowledge of Intelligent Series, he continuously explored its features and pushed actively for improvements. Most importantly he was always expanding the envelope of what it could do, what problems it could solve and how it could benefit others. The ideal recipient of this scholarship is passionate about expanding and sharing their system knowledge. They have a problem solver's mindset and care deeply about making things that help deliver amazing customer service.

This scholarship will grant the recipient paid registration at the NAEO Summer Series Workshop — airfare (max $500) and hotel will also be covered (courtesy of AnswerFirst) if it is hosted in-person.

Webinar - The Leadership Lab / From Learning to Leading (11/04/2026)

Wed, 04 Nov 2026 18:00:00 GMT

Click Here to REGISTER NOW!

Host: Krysta Rondini (Accurate Answer)
Presenter : Kindra Fox (Direct Line Answers)

Great leadership isn't just about what you know. It's about what you do with what you've learned.
We've explored the ideas, challenged our thinking, and discovered new ways to lead. Now it's time to bring it all together!

Join us for the final session of The Leadership Lab, where we'll reflect on our leadership journey and explore how to turn valuable insights into meaningful, everyday actions.

What can you expect?

Reflect on Your Growth: Recognize how your leadership mindset and approach have evolved.
Turn Insights into Action: Explore practical ways to apply leadership lessons in everyday situations.
Lead with Intention: Discover how small, consistent leadership habits can make a lasting impact.
Keep the Momentum Going: Identify ways to continue growing long after the webinar series ends.

Your leadership journey doesn't end here. This is where everything you've learned begins to make a difference

Join us on Wednesday November 4th, 2026

1:00pm EST - 2:00pm EST

We look forward to having you attend the event!

Click Here to REGISTER NOW!

Webinar - Oct Innovation Machine Ideas Review (for Nov Voting) (11/13/2026)

Fri, 13 Nov 2026 18:00:00 GMT

Shape the Future with the Innovation Machine!
Click Here to REGISTER NOW!

Join the FDC and Amtelco for an interactive deep dive into last month’s Innovation Machine submissions—now up for your vote! Discover the creative ideas your peers have proposed to streamline workflows, cut costs, and boost efficiency across teams. We’ll unpack each concept, explore real-world applications, and spark a lively discussion on how these innovations could transform your day-to-day operations.

Walk away empowered to cast informed votes that help steer the next wave of development at Amtelco!

JOIN us on:

Friday November 13th
12:00 PM – 1:00 PM CT

We look forward to having you attend the event!

Click Here to REGISTER NOW!

2027 NAEO Annual Conference Sponsorship Opportunities (03/14/2027)

Sun, 14 Mar 2027 05:00:00 GMT

Cancellation Policy

All Sponsor/Exhibitor cancellations received by December 18, 2026 will receive a full refund. Cancellations received between December 18, 2026 and January 18, 2027 will receive a 50% refund. Cancellations received after January 18, 2027 are nonrefundable. Contact management@naeo.org regarding any cancellations.

View complete conference policies

Contact

Email management@naeo.org