Tables, Groups and Numbers — Oh My!
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When: Wednesday, May 16, 2018
2PM, All webinars are listed in ET
Where: United States

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Tables, Groups and Numbers — Oh My!

Host: Tifani Leal
Presenter: Michael Quimby, Amtelco

Do you feel lost when programming call distribution and simply want to go home? Call Distribution requires a clear understanding of how you want to prioritize your calls. Who should answer which calls and in what order? Does your well-oiled schematic change for weeknights and weekends? Gain confidence and become a wizard after attending this session. Learn some introductory call distribution terms and where to complete the programming. Time permitting, we will preview the Genesis ACD Skills programming. Register now.

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