Become a Master at Intelligent Series Scripting
August 14—16 (at 5PM), 2017
Travel Days: Sunday, August 13 and Thursday, August 17
Embassy Suites Dulles Airport
13341 Woodland Park Rd
Herndon, VA 20171
From August 14-17, 2017, NAEO's Professional Development Committee will offer an exclusive three-day hands-on training seminar on Intelligent Series Programming. The Embassy Suites Hotel is hosting this amazing event for commercial and medical answering services, hospital switchboards, and contact centers.
Are your I.S. programmers acquiring the skills they need? Are they knowledgeable about the latest features? Could their training benefit from some tweaks? Whether you are new to Intelligent Series, needing to cross-train, increase your knowledge or build a programming team, the I.S. Summer Series has something for everyone!
Join the NAEO PDC for a full 3-day, in-depth Intelligent Series workshop with two tracks – one for beginner/intermediate programmers and one for intermediate/advanced level programmers. Attendees will learn hands-on how to program accounts with ease and efficiency using I.S. and Contact Based Dispatching in this interactive and open workshop.
The beginner/intermediate level track will educate attendees from how to get started with info pages and shared fields to writing scripts, building directories and on call schedules.
The intermediate/advanced level track will include sessions on building Advanced Expressions, SQL tables, SQL stored procedures, SQL database and API integration in scripts and Mergecomm. Even if you have attended the I.S. Summer Series in the past, the expansion of the topics covered makes it worth attending a second time.
Summer Series is an economical instructional seminar designed to educate from inception to completion! Attendees will also receive an exclusive Intelligent Series programming workbook and have ample opportunity ask industry experts all of your questions. With separate classes, beginner/intermediate and intermediate/advanced, this workshop is for everyone whether you belong to a commercial or medical answering service, hospital switchboard or a contact center. Don’t miss out on this amazing opportunity for first-class training for your team!
Intelligent Series has been proven to reduce operator training time, improve customer service levels, and reduce potential operator error. Attendees will learn the expert tips and tricks to developing master templates to program accounts with ease and efficiency. Similar NAEO training opportunities have completely sold out quickly over the last few years, so don't delay in registering you or your team!