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• ⟩⟩ Summer Series Home

NAEO Summer Seminar Series

July 29 - 31, 2019 |
The American Hotel, a DoubleTree by Hilton | Atlanta, GA

 

*Note: Agendas are subject to change

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Session Agendas:

IS 101

IS 102

Supervisor Leadership

 

Session Requirements:

In preparation for the upcoming workshops, please make sure you have and/or bring the following:

IS 101:

A laptop computer with the ability to connect to a WiFi signal for internet access. Internet access is included with the seminar fee. We recommend making sure that your windows are up-to-date and turn off automatic Windows updates during the workshop. If necessary, permission to download and install files to the laptop. The ability to connect into your own server/workstation via VPN or RDP (Remote Desktop Connection) with access to Intelligent Series Supervisor, Infinity Supervisor and WinOp (Telephone Agent) Intelligent Series Supervisor needs access to Client, Directory, Scheduling & Expression Builder at a minimum A mouse is not required; however, it is recommended as it may be easier and/or more efficient for you to program. Please complete your survey that should have been sent to you in a separate email. Please have your prerequisite assignment for your Fire & Ice account complete and ready for day 1. You should have received this information via email already. If needed, the documentation can be accessed here: https://summer-series.notifi.us Course Passcode: 5D3950. If you need assistance, please contact PDC as soon as possible.

IS 102:

A laptop computer with the ability to connect to a WiFi signal for internet access. Internet access is included with the seminar fee. We recommend making sure that your windows are up-to-date and turn off automatic Windows updates during the workshop. If necessary, permission to download and install files to the laptop. The ability to connect into your own server/workstation via VPN or RDP (Remote Desktop Connection) with access to Intelligent Series Supervisor, SQL and WinOp (Telephone Agent) Intelligent Series Supervisor needs access to Client, Directory, Scheduling, Expression Builder, System Settings at a minimum. If possible a login with access to all Intelligent Series features is recommended. SQL needs permission and a safe place to create tables & stored procedures A mouse is not required; however, it is recommended as it may be easier and/or more efficient for you to program. Please complete your survey that should have been sent to you in a separate email. Your workbook will be printed for you. The informational book will be accessible for download. It is recommended to download this before arriving. It is not necessary to print it (100+pages) unless you would like to. The documentation can be accessed here: https://summer-series.notifi.us Course Passcode: 5D3950. If you need assistance, please contact PDC as soon as possible.

Supervisor Leadership:

An open mind & your voice! This will be an interactive experience with lots of opportunity for participation! Any issues or problems you encounter daily or that are bothering you now. We will help you find strategies to handle them. Feel free to bring something to take notes in - a notebook or even a laptop. WiFi access is included with the seminar fee. Please complete your survey that should have been sent to you in a separate email.

 

 

Session Prerequisites:

IS 101

 

Summer Series Schedule:

Monday

 

Tuesday

TBA

 

Wednesday