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2020 NAEO Annual Conference

April 23, 2020

Dear NAEO 2020 Annual Conference Attendees, Speakers, Sponsors, and Exhibitors:

After careful consideration with the NAEO Board of Directors and NAEO staff, we have made the difficult decision to cancel the NAEO 2020 Annual Conference altogether.

Following increased and overwhelming concerns about the COVID-19 virus, we felt this was the best way to proceed during such an unprecedented global situation as we cannot determine the best time to postpone based on our original plan. We are very disappointed that we are unable to hold this event for our members but this is in the best interest of our members' health and safety at this time.

Our NAEO staff has already begun conference registration refunds. If you do not see your refund reflected within the next two weeks, please reach out to our NAEO Event Manager, Sarah Ewald, at

We look forward to bringing you a great conference in 2021 and hope to see you all there!

NAEO Executive Director,
Gigi Sutton



Travel Expenses:

You will not be reimbursed for your travel expenses. We suggest you contact your airline and request a refund. If they are unwilling to grant a full refund, they may be willing to reschedule you for another flight in the future.

Hotel Reservations:

The Sheraton New Orleans Hotel will be canceling all room reservations made through the NAEO room block. You will receive an email notifying you of the cancellation. If you booked your room at the Sheraton outside of the NAEO room block, you will need to contact them directly at 504-525-2500 to cancel. If any attendee still wishes to travel they will need to re-book a room. If you are staying at another hotel, you must contact them directly to cancel.

Sponsor/Exhibitor Refunds:

Sponsor and exhibitor fees can be refunded or transferred to the next NAEO Conference. Please click this link to indicate your preference. We ask for your patience as we process your refund, given this unprecedented event for NAEO.


For those who shipped packages, they are being held at the hotel’s FedEx office. Please call the office at 504-522-9378 to have your package returned. All packages will be returned to the sender at no charge.

On behalf of the entire NAEO Board of Directors, volunteers and staff, we cannot thank you enough for your ongoing and inspiring dedication to this great organization. We will weather this storm and come back even stronger.


NAEO Board of Directors




Thank You, Preferred Vendors