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Benefits associated with your membership, some of which more than offset the cost of NAEO dues for many members:
This program teaches technicians or managers how to assist with maintaining their Amtelco equipment. After completing the course, a passing grade on the Internet-based test qualifies you to a 10 percent discount (up to $1,000 USD) on your service contract with Amtelco. This applies to new tests/results. Depending on the size of your business, this Amtelco discount literally pays for your NAEO membership! Learn more here.
E-mail Listserv & RYVER Online Collaboration Tool
Our members use this benefit daily to gain guidance and support from peer members who have knowledge and experience. They ask and get answers to questions on how to strengthen and grow their businesses with topic about account set ups, technical advice and assistance, customer service challenges, how to use their Amtelco equipment to its full capacity and efficiency and much, much more.
Professional Development Program
Our Professional Development Program includes our new and improved educational benefits. In addition, our Professional Development Committee is continuously working on additional growth and learning opportunities for our members.
Mentorship is impactful to the mentor and mentee.
Regardless of the accomplishments, everyone should find a mentor. Having the right person in your corner can give you new insights, expand your knowledge and help you take career advancement steps that will get you where you want to go. It’s not a one-way street, either; the experience is valuable for mentors because provides the opportunity to further develop leadership and communications skills.
Our Mentor program is available for new or existing members. The program is to help you transition into your new system, learn more about what your system can do for you and help your staff grow in their knowledge and experience.
Whether you are a small business, a large corporation or a hospital; if your business is healthcare focused, commercial focused or a blend of both, our conferences are information packed with topics that are unique to our business and our Amtelco equipment. The topics are designed to help you build a strong successful call center and strong employees. Topics include sessions led by industry experts through solo presentations and panels focusing on Operations, Sales, Marketing, Programming, System Usage and Maintenance, Finance and Staffing. Specific healthcare focused breakout sessions where management and staff from hospitals and healthcare focused call centers gather to share ideas and learn about new medical applications.
Newslinks is the association’s newsletter and member bulletin to keep you up to date on what is happening in our industry, as well as provides you with helpful tips from industry experts. Monthly you will get practical industry and equipment specific information to use in all areas of operations and management. Keep up to date on industry issues and NAEO happenings through this publication!
Past issues are available to members and are always a good reference for tips, tricks, and educational articles.
The NAEO Errors & Omissions Program is designed to provide coverage for lawsuits as a result of unintentional errors in telecommunication response services, including defense costs, through national, top-rated insurance companies. Our agent is Laura McCormick of MarketScout. Learn more here.
HUG’s primary objective is to give member companies who have a strong healthcare focus, as well as our hospital members, a venue to network with other member companies of the same focus. The member group share experiences and ideas to improve their understanding and use of their Amtelco products as well as other features and needs of their businesses.
Old-school security awareness training doesn’t hack it anymore. Today, your employees are frequently exposed to sophisticated phishing and ransomware attacks. KnowBe4 is a security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering!
A list of features included with each subscription level can be viewed at:
Standard pricing for each subscription can be viewed at:
KnowBe4 has an extensive library consisting of 1000+ modules of educational content; including interactive modules, videos, games, posters and newsletters. A list and overview of Training modules and additional resources can be viewed at
NAEO members interested in receiving more information or viewing a demonstration should contact Tiffany Yeager at (727) 877-8226) or Tiffanyy@knowbe4.com.