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Included in NAEO’s web-based Professional Development Library program is the Operator Training program which is available at no cost to members in good standing. NAEO’s Operator Training program enables new Infinity call center operators to self-train. As an added bonus, you as the Administrator can test and track the trainee's progress through the course.
To access the Infinity Operator Training Program, you will need your members-only user name and password.Click here to go to the online operator training program site.