Professional & Cyber Liability Program

Program Highlights  INFORMATION FLYER  Frequently Asked Questions

NAEO has partnered with Gallagher and CFC to present a tailored Professional & Cyber Liability Program exclusively designed for NAEO members. This initiative offers comprehensive coverage, competitive pricing, and access to high-quality risk management solutions.

• Pre-negotiated rates with CFC ensure competitive pricing
• Custom-built coverage for the unique needs of the TAS/call center industry
• Coverage for Contingent Bodily Injury and Property Damage due to failure in the provision of professional services
• Defense Expenses Outside the Limits, ensuring legal costs don’t erode overall policy limits
• Intellectual Property Rights Infringement coverage included
• Streamlined application process for easier renewals
• Broad Cyber Crime Coverage, including protection for fraud, theft of funds, and cyber-related incidents
• Risk Management Services provided by CFC
• No Deductible for Incident Response
• Claim Preparation Cost Coverage to support necessary forensic and legal expenses

Coverage Enhancements

• First Party Cyber Liability
• Cyber Crime Coverage
• • $250k sublimit: Funds Transfer Fraud, Theft of Funds held in Escrow
  • $50k sublimit: Customer Payment Fraud, Telephone Hacking
• Regulatory Fines & Penalties
• • Full limits
• Technology Services
• • Full limits

Risks Requiring Supplementary Evaluation

• Emergency dispatch services, alarm monitoring, and members with previous claims are subject to additional review and underwriting
• Accounts with greater than $2M of revenue require additional cyber questions to vet controls
• Pre-negotiated rates up to $2M of coverage, with the ability to purchase up to $5M limits with additional underwriting

Why Choose This Program?

• Designed specifically for TAS/call center owners and their clients
• Provides comprehensive protection to safeguard against evolving risks
• Administered by an experienced team specializing in professional liability
• Offers access to risk management resources to help mitigate potential claims

Contact Us Today

This best-in-class program is designed to protect NAEO members while enhancing the value of membership. Whether you’re a first-time buyer or looking for a more comprehensive and cost-effective alternative to your current plan, contact us for a policy consultation.

Cassandra Ragucci, Area Vice President, Health and Benefits Producer - cassandra_ragucci@ajg.com

Chris Murphy, Area Vice President, Executive and Financial Risk Practice - Chris_Murphy@ajg.com