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• Superior Agent Service Award

  • Start
    03/22/2026
  • End
    05/31/2026

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  Recognize. Reward. Rise.

  Join the NAEO Superior Agent Service Award Program

  Submit your application NOW!

  The Superior Agent Service Award (SASA) recognizes the true heartbeat of your business—your agents. Unlike programs that evaluate entire call centers, SASA focuses on the individuals delivering exceptional customer experiences every day.

  Through 11 agent-specific awards and a six-month mystery caller evaluation, SASA provides objective recognition of service excellence.

  Celebrate your agents. Elevate your brand. Stand out from the competition.

  
  

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• Webinar - SASA - Join us to learn more

  • When
    05/20/2026
  •  
    1:00 PM
  • Location
    Online

  Click Here to REGISTER NOW!

  Host: Krysta Rondini (Accurate Answer)
  Presenters : Jeremy Williams (Piedmont Hospital)
  Ken Goldenberg (Direct Line Answer)

  Your team is your greatest asset. Recognize their excellence with the Superior Agent Service Award. Discover how this program can elevate your hospital or business.  Join us to learn more!

  Join us on Wednesday May 20th, 2026

  1:00pm EST - 2:00pm EST

  We look forward to having you attend the event!

  Click Here to REGISTER NOW!

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• Summer Workshop Series

  • Start
    07/14/2026
  • End
    07/16/2026
  • Location
    Hilton Garden Inn, Indianapolis, IN

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  EVENT PRICING

  Per Attendee

  Regular Member Rates:

  Annual Conference Promo Price (Ends Friday, April 17, 2026): $665.00
  Early Bird Deadline (Ends Sunday, May 24, 2026): $699.00
  After the Indy 500, May 24, 2026: $849.00

  Non-Member Rates: $849.00 and rate after early bird

  *The attendee rate is the same, regardless of which course is selected.
  *ACH is the preferred method of payment.
  *Deadline for Discounted Hotel Reservations is June 12, 2026

  
  

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